1:1 Inbox · Shared team inbox
Replies stop falling through the cracks.
Every reply to every campaign, threaded into one shared inbox. Assign, snooze, comment, and reply — with the same CRM and campaign context the rest of your team is already in.
Included on every paid plan. Connect a mailbox in under two minutes.
What it looks like
Your team’s reply tab, finally not Gmail.
Threaded conversations, internal notes, and quick-action buttons — all in a workspace your whole team shares.
Re: Q2 strategy onboarding
For keyboard people
Less mouse, more inbox zero.
Every common action has a one-key shortcut, so triaging a backlog feels closer to Superhuman than to a Gmail filter rule.
- Next / previous threadJ/K
- ArchiveE
- SnoozeS
- AssignA
- ReplyR
- Internal noteN
- Send reply⌘Enter
- Search threads/
Press ? inside the app to see the full shortcut sheet.
Context, not chaos
Every reply with the deal next to it.
Open any thread and the right-hand panel pulls in the contact’s deal stage, recent campaigns, and full activity timeline — so you reply with context, not guesses.
- See the contact’s deal stage and amount inline — no second tab.
- Recent campaign sends and opens stack up in the activity timeline.
- Tags from the CRM travel with the thread, so segmentation stays consistent.
- Reply with full history of every previous touch right next to the compose box.
Jane Cooper
jane@acme.com · Acme Inc.
Acme Pro plan — $4,800
Proposal stage
Sent “Welcome” campaign
3d ago
Email opened
2d ago
Replied to thread
1h ago
Common questions
Quick answers.
How do replies get into the inbox?+
When you connect a mailbox (SES, SMTP, Gmail, IMAP) to send campaigns, EmailSendX listens on that mailbox for replies and routes them into the 1:1 Inbox automatically. No forwarding rules, no Zapier, no separate reply-to address.
Is the inbox shared with my whole team?+
Yes — every workspace member sees the same threads. You can assign threads to specific people, leave internal notes that only teammates see, and filter by what you own versus what's unassigned.
Does it work per-client / per-workspace?+
Yes. Each workspace has its own isolated 1:1 Inbox. Replies for Client A's campaigns stay in Client A's workspace; nothing bleeds between accounts. Switch workspaces in one click.
Can I see CRM data while replying?+
Yes. Open a thread and the side panel shows the contact's deals, recent activities, and past campaigns. If you have the CRM add-on, that context is rich; if you don't, you still get contact and campaign history.
Are keyboard shortcuts supported?+
Yes — archive, assign, snooze, reply, forward, mark as done, and more, all on the keyboard. The inbox is built to be cleared, not scrolled. Press "?" to see the full shortcut sheet.
Stop losing replies. Start clearing them.
Connect a mailbox, run a campaign, and watch the replies thread back in. Then assign, snooze, or reply — all without leaving the workspace your team already lives in.
Start free