1:1 Inbox · Shared team inbox
Replies stop falling through the cracks.
Every reply to every campaign, threaded into one shared inbox. Assign, snooze, comment, and reply — with the same CRM and campaign context the rest of your team is already in.
Included on every paid plan. Connect a mailbox in under two minutes.
What it looks like
Your team’s reply tab, finally not Gmail.
Threaded conversations, internal notes, and quick-action buttons — all in a workspace your whole team shares.
Re: Q2 strategy onboarding
For keyboard people
Less mouse, more inbox zero.
Every common action has a one-key shortcut, so triaging a backlog feels closer to Superhuman than to a Gmail filter rule.
- Next / previous threadJ/K
- ArchiveE
- SnoozeS
- AssignA
- ReplyR
- Internal noteN
- Send reply⌘Enter
- Search threads/
Press ? inside the app to see the full shortcut sheet.
Context, not chaos
Every reply with the deal next to it.
Open any thread and the right-hand panel pulls in the contact’s deal stage, recent campaigns, and full activity timeline — so you reply with context, not guesses.
- See the contact’s deal stage and amount inline — no second tab.
- Recent campaign sends and opens stack up in the activity timeline.
- Tags from the CRM travel with the thread, so segmentation stays consistent.
- Reply with full history of every previous touch right next to the compose box.
Jane Cooper
[email protected] · Acme Inc.
Acme Pro plan — $4,800
Proposal stage
Sent “Welcome” campaign
3d ago
Email opened
2d ago
Replied to thread
1h ago
Threads, assignments, and the keyboard shortcuts.
How replies flow in, how the team works together, and how to stay out of Gmail forever.
When you connect a mailbox (SES, SMTP, Gmail, IMAP) to send campaigns, EmailSendX listens on that mailbox for replies and routes them into the 1:1 Inbox automatically. No forwarding rules, no Zapier, no separate reply-to address.
Yes — every workspace member sees the same threads. You can assign threads to specific people, leave internal notes that only teammates see, and filter by what you own versus what’s unassigned.
Yes. Each workspace has its own isolated 1:1 Inbox. Replies for Client A’s campaigns stay in Client A’s workspace; nothing bleeds between accounts. Switch workspaces in one click.
Yes. Open a thread and the side panel shows the contact’s deals, recent activities, and past campaigns. If you have the CRM add-on, that context is rich; if you don’t, you still get contact and campaign history.
Yes — archive, assign, snooze, reply, forward, mark as done, and more, all on the keyboard. The inbox is built to be cleared, not scrolled. Press "?" to see the full shortcut sheet.
Yes. Snooze for an hour, tomorrow morning, next week, or a custom date and time. The thread reappears at the top of the inbox at the chosen time. SLA timers also fire when a thread sits longer than a configured threshold.
Still have questions?
Reply to any product email or drop us a note — answers come from the engineer who shipped the feature, not a triage form.
Stop losing replies. Start clearing them.
Connect a mailbox, run a campaign, and watch the replies thread back in. Then assign, snooze, or reply — all without leaving the workspace your team already lives in.
Start free